Terms & Conditions

About these terms

These terms form the agreement between you and IPTV Restream UK (“we”, “us”) for the website iptv-restream.uk and the IPTV Restream service. By requesting a trial, placing an order or using the service, you accept these terms.

Some rights you have by law, such as consumer rights, cannot be excluded. Nothing in these terms limits those rights.

The service

IPTV Restream provides live TV streams for operators who run their own servers. Streams are delivered as M3U/HLS so they can be pulled to your server.

• The service covers live TV channels only. Movies and series on demand are not included.
• The channel line-up is shown on the Channel List and can change over time.
• EPG (programme guide) data is available for many channels but not all of them.
• 4K is available only on channels where a 4K version exists.

Restream Connections

A Restream Connection is one simultaneous stream pulled from our service to your server. Connections are not end viewers. How many viewers your own server can serve from those streams depends on your infrastructure. The Connections Guide explains this with examples.

Your package sets the maximum number of simultaneous connections. We do not offer unlimited connections.

Free trial

• The free trial lasts 12 hours and includes 10 connections.
• The 12 hours start at first playback, not when the details are sent.
• Server IP whitelisting is not required for the trial.
• Trials are requested on WhatsApp. Further trials are at our discretion.

Paid packages and prices

Paid packages start at 30 connections. Current monthly prices in euros (€):

All packages include the same live channel line-up; they differ only in connection capacity. The price confirmed on WhatsApp when you order is the price that applies to that order.

Ordering and manual activation

1. You choose a package and contact us on WhatsApp.
2. We confirm the order and the payment method, then send payment instructions privately.
3. You pay using the agreed method.
4. We verify the payment. Some methods take longer to confirm than others.
5. We activate the package manually and whitelist your public server IPs.

There is no shopping cart, user account or automatic checkout on this website. Payments are not processed automatically. See Payment Methods.

Monthly billing and manual renewal

• Packages are billed monthly.
• Renewal is manual. Nothing renews or charges automatically.
• Where applicable, we may send a reminder about seven days before expiry.
• If you do not renew, access ends at the end of the paid period.
• Upgrades are arranged on WhatsApp.

Server IP whitelisting

Paid packages work only from the public IP addresses of your servers that we have whitelisted. You must give us accurate IPs and tell us before they change. Whitelisting is a security measure. It reduces the risk of unauthorised use, but no measure prevents every misuse.

Your responsibilities

• Keep your service details, playlist links and credentials private and secure.
• Keep your servers secure and up to date.
• Stay within the number of connections in your package.
• Give us accurate information when ordering and when reporting problems.
• Make sure your own equipment, software, network and players are suitable. We are not responsible for third-party apps or devices.

Lawful use and distribution rights

You must use the service lawfully in every country where you operate or where your customers are located.

Buying a package does not give you any broadcasting, retransmission or distribution rights to any channel or programme. If you make content available to others, you alone are responsible for having all the permissions and licences that requires. You are also responsible for complying with the law that applies to your business.

Prohibited misuse

You must not misuse the service, attempt to bypass connection limits or IP whitelisting, share or resell credentials, or attack or probe our systems. Full details are in our Acceptable Use Policy.

Service availability and changes

We work to keep the service stable, but we do not guarantee uninterrupted availability or any particular uptime. Streams depend on upstream sources, networks and infrastructure outside our control. Channels, categories and EPG data may be added, changed or removed. Stream quality also depends on your network and server setup.

Support

Support is provided through WhatsApp (main channel) and Telegram (secondary). We do not offer phone support. Support hours are listed on the Contact page. To report a channel problem, follow the Report a Channel guide.

Suspension and termination

We may suspend or end access if these terms or the Acceptable Use Policy are breached, if we reasonably suspect misuse or a security risk, or if we have to by law. Where appropriate, we will contact you on WhatsApp. You may stop using the service at any time by not renewing.

Refunds

Refunds are covered by our Refund Policy. Please use the free trial to test the service before paying.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of profit, revenue or business. We are also not liable for problems caused by your network, devices, software, third-party players or upstream sources outside our control. Nothing in these terms excludes liability that cannot be excluded by law.

Changes to these terms

We may update these terms. The “Last updated” date at the top shows the current version.

Contact

Questions about these terms: WhatsApp +44 7723171848 or email [email protected].